Faq

Best Services

General Questions

What is the difference between Level 1, Level 2 and DC fast charging?

Level 1 (120V, slow, 5 mph), Level 2 (240V, medium, 25 mph), DC fast charging (480V+, fast, 150-350 kW, 80% in 30 minutes).

Do your chargers comply with international certification standards (CE, UL, TUV, etc.)?

Yes, our JSOWELL ev chargers are all in compliance with EU certification, with complete certificates and can be exported all over the world.

Is it compatible with different charging standards (CCS, CHAdeMO, GB/T)?

Multi-Standard Charging: Our charger is designed for global EV users, supporting CCS (Europe & North America), CHAdeMO (Japan), and GB/T (China).

Can this charger be adapted to new car models in the future?

"Supports OTA upgrades to ensure that your charging pile is always compatible with the latest models."
"Smart charging technology can adapt to future EVs through software updates."
 "Adopts open protocols (OCPP 1.6/2.0) for easy upgrades to meet future needs."

How long does it take to ship after purchase? Do you support global delivery?

"For bulk orders and custom manufacturing, shipping times may vary. Please contact us for priority handling and international logistics solutions."

请在浏览器中启用JavaScript来完成此表单。
scroll to top